Refund Policy

No refund will be given for Lingerie’s / Inner-wear due to hygiene conditions.
Refund can be requested if the following conditions apply:
 Item received is physically damaged;
 Item received has missing parts or accessories;
 Item received is different from their description on the product detail page.

 Item received is defective.

Replacement Policy

What are the conditions for Free Replacement?
Items within return window and in stock (exact same item) with same seller are eligible for free
replacement. The free replacement order will be shipped through standard shipping once the original
order is returned. Free replacements can be requested if the following conditions apply:
 Item received is physically damaged;
 Item received has missing parts or accessories;
 Item received is different from their description on the product detail page.
 Item received is defective/does not work properly.
Note:
 A free replacement cannot be created for an item which was returned and replaced once earlier.
 If your item is not eligible for free replacement due to any reason, you can always return it for a
refund.
 If your item is “Seller-Fulfilled” and is not eligible for a free replacement, please Contact Seller to
request a refund.
 If the item has missing parts or accessories, you may try to contact the manufacturer for
assistance. Manufacturer contact information can usually be found on the item packaging or in
the paperwork included with the item.

General Returns Policy

1.  Lingerie’s / Inner-wear are non-returnable due to hygiene conditions.
2. Products are returnable within the applicable return window if you’ve received them in a condition
   that is physically damaged, has missing parts or accessories, defective or different from their
   description on the product detail page on Talwar Products app.
3. Return will be processed only if:
   o it is determined that the product was not damaged while in your possession;
   o the product is not different from what was shipped to you;
   o the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag
   intact, user manual, warranty card and all the accessories therein).
4. Products may not be eligible for return in some cases, including cases of buyer’s remorse such
   as incorrect model or color of product ordered or incorrect product ordered.
5. Products marked as “non-returnable” on the product detail page cannot be returned.
6. Additional information is not required to return an eligible order unless otherwise noted in the
   category specific policy.
7. Products may be eligible for replacement only if the same seller has the exact same item in
   stock.
8. If the replacement request is placed and the seller does not have the exact same product in
   stock, we will exchange the product with the same value.
9. To know about the Return window for TALWAR PRODUCTS orders, please contact us on –
   talwar.products@gmail.com
   Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact
   us within 10 days from the delivery of the product.